Purpose

This policy explains how MDCare EMR collects, uses, and protects mobile phone numbers used for sending SMS communications.

Collection of Mobile Numbers

Mobile phone numbers may be collected through the following methods
Patient registration forms
Appointment scheduling or service requests
By providing the mobile number, users consent to receive SMS communications related to MDCare EMR services.

Use of Mobile Numbers

The collected mobile numbers will be used only for legitimate communication purposes such as:
Appointment reminders
Account updates
The office will not use mobile numbers for any marketing purposes.

Data Privacy and Protection

MDCare EMR takes reasonable measures to protect personal information. Mobile numbers are:
Stored securely in Practice systems
Accessible only to authorized personnel
Used strictly for intended communication purposes

Third-Party Service Provider

SMS messages are delivered through the third-party messaging service provider. While it facilitates message delivery, the company remains responsible for protecting customer data and ensuring compliance with applicable privacy regulations.

User Consent and Opt-Out

Users may choose to stop receiving SMS messages at any time by:
Replying STOP to the SMS message
Contacting the Office directly
Once opted out, the user will no longer receive SMS notifications except where legally required.

Policy Updates

This policy may be updated periodically to reflect changes in Office practices or legal requirements.

Contact Information

If you have any questions about this policy, please contact: support@vinfonet.com